Philips Norelco: After waiting * months for the rebate I found t...
A Philips Norelco customer review by GetHuman user ~Stew Evans from November 15th, 2017
Background on ~Stew Evans's case
GetHuman: ~Stew Evans - can you tell our other Philips Norelco customers when your case took place?
~Stew Evans: Yes. It was evening, on November 9th.
GetHuman: Did you reach out to Philips Norelco, and if so, how?
GetHuman: And which of these common Philips Norelco customer issues best describes the reason you wanted to talk to them?
(Shows ~Stew Evans a list of common Philips Norelco problems)
~Stew Evans: "Returns" was why I was trying to call.
~Stew Evans's review of Philips Norelco customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Norelco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stew Evans: After waiting * months for the rebate I found the phone number and called. I was helped immediately and was assured that the rebate would come in. It would help if the rebate phone number was shown on Kohl's receipt.
GetHuman: Let's quantify your experience contacting Philips Norelco. On a scale of 1 to 5, how easy is it go get help on a Philips Norelco problem?
~Stew Evans: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stew Evans: I'd give them a three out of five on communication.
GetHuman: And what about Philips Norelco's ability to quickly and effectively address your problem?
~Stew Evans: For that I would say five out of five.
GetHuman: And finally- any advice for other Philips Norelco customers?
~Stew Evans: Call them early in the day or late. Don't forget any personal or account information you might need for Philips Norelco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stew Evans taken from his Philips Norelco customer service problem that occurred on November 9th, 2017.