Photobucket.com: I'm trying to access my photo bucket account th...
A Photobucket.com customer review by GetHuman user ~mizsxshawty978 from November 24th, 2017
Background on ~mizsxshawty978's case
GetHuman: ~mizsxshawty978 - can you tell our other Photobucket.com customers when your case took place?
~mizsxshawty978: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Photobucket.com, and if so, how?
GetHuman: And which of these common Photobucket.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mizsxshawty978 a list of common Photobucket.com problems)
~mizsxshawty978: "Overcharge/Strange charge" was why I was trying to contact.
~mizsxshawty978's review of Photobucket.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Photobucket.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mizsxshawty978: I'm trying to access my photo bucket account that I haven't been on for years and I do not know my password or email. So I tried recovering my account to change the email. It kept telling me that "something had went wrong" when I have never used the new email for another photo bucket account. I tried calling customer service and it only gave me the options of the web site support* which did not help at all and a feedback message. This is ridiculous. Please help me out. Thanks
GetHuman: Let's quantify your experience contacting Photobucket.com. On a scale of 1 to 5, how easy is it go get help on a Photobucket.com problem?
~mizsxshawty978: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mizsxshawty978: I'd give them a two out of five on communication.
GetHuman: And what about Photobucket.com's ability to quickly and effectively address your problem?
~mizsxshawty978: For that I would say three out of five.
GetHuman: And finally- any advice for other Photobucket.com customers?
~mizsxshawty978: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Photobucket.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mizsxshawty978 taken from his Photobucket.com customer service problem that occurred on November 21st, 2017.