Photobucket.com: only got auto robot every time I sent email req...
A Photobucket.com customer review by GetHuman user GetHuman-407441 from November 28th, 2017
Background on GetHuman-407441's case
GetHuman: GetHuman-407441 - can you tell our other Photobucket.com customers when your case took place?
GetHuman-407441: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Photobucket.com, and if so, how?
GetHuman: And which of these common Photobucket.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-407441 a list of common Photobucket.com problems)
GetHuman-407441: "Update account information" was why I was trying to contact.
GetHuman-407441's review of Photobucket.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Photobucket.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-407441: only got auto robot every time I sent email request regarding resetting password or user name and when I request a password reset it tells me my email address is invalid. when they have contacted me at this address over a year ago
GetHuman: Let's quantify your experience contacting Photobucket.com. On a scale of 1 to 5, how easy is it go get help on a Photobucket.com problem?
GetHuman-407441: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-407441: I'd give them a two out of five on communication.
GetHuman: And what about Photobucket.com's ability to quickly and effectively address your problem?
GetHuman-407441: For that I would say one out of five.
GetHuman: And finally- any advice for other Photobucket.com customers?
GetHuman-407441: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Photobucket.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-407441 taken from his Photobucket.com customer service problem that occurred on November 20th, 2017.