Pillsbury: complaint about food
A Pillsbury customer review by GetHuman user GetHuman3572 from December 1st, 2017
Background on GetHuman3572's case
GetHuman: GetHuman3572 - can you tell our other Pillsbury customers when your case took place?
GetHuman3572: Yeah. It was afternoon, on November 29th.
GetHuman: Did you reach out to Pillsbury, and if so, how?
GetHuman: And which of these common Pillsbury customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman3572 a list of common Pillsbury problems)
GetHuman3572: "Complaint" was why I was trying to call.
GetHuman3572's review of Pillsbury customer service
GetHuman: So how would you sum up your experience for GetHuman's Pillsbury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman3572: complaint about food
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman3572: My mother loves the Pillsbury biscuits and today I opened up a Grands junior package and several of them were moldy with both green and black mold. The expiration date is may ****.
GetHuman: Let's quantify your experience contacting Pillsbury. On a scale of 1 to 5, how easy is it go get help on a Pillsbury problem?
GetHuman3572: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman3572: I'd give them a two out of five on communication.
GetHuman: And what about Pillsbury's ability to quickly and effectively address your problem?
GetHuman3572: For that I would say five out of five.
GetHuman: And finally- any advice for other Pillsbury customers?
GetHuman3572: Call them early in the day or late. Don't forget any personal or account information you might need for Pillsbury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman3572 taken from his Pillsbury customer service problem that occurred on November 29th, 2017.