Pitney Bowes Equipment: Tricked us into changing plans without referenc...

A Pitney Bowes Equipment customer review by GetHuman user GetHuman-proverb from November 29th, 2017

Background on GetHuman-proverb's case

GetHuman: GetHuman-proverb - can you tell our other Pitney Bowes Equipment customers when your case took place?
GetHuman-proverb: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Pitney Bowes Equipment, and if so, how?
GetHuman-proverb: I used a phone number I found on the GetHuman Pitney Bowes Equipment customer service contact info page: Contact Pitney Bowes Equipment Customer Service
GetHuman: And which of these common Pitney Bowes Equipment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-proverb a list of common Pitney Bowes Equipment problems)
GetHuman-proverb: "Complaint" was why I was trying to call.

GetHuman-proverb's review of Pitney Bowes Equipment customer service

GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-proverb: Tricked us into changing plans without referencing the $** increase in the 'stamp machine' - on top of the cost of stamps. Try to change, I dare you! You're locked in...And the Sales Rep that conned you is long gone with your money!
GetHuman: Let's quantify your experience contacting Pitney Bowes Equipment. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Equipment problem?
GetHuman-proverb: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-proverb: I'd give them a one out of five on communication.
GetHuman: And what about Pitney Bowes Equipment's ability to quickly and effectively address your problem?
GetHuman-proverb: For that I would say two out of five.
GetHuman: And finally- any advice for other Pitney Bowes Equipment customers?
GetHuman-proverb: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pitney Bowes Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-proverb taken from his Pitney Bowes Equipment customer service problem that occurred on November 20th, 2017.

Pitney Bowes Equipment

1.00 of 5 stars | 13 reviews

GetHuman-proverb's Pitney Bowes Equipment Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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