Pizza Hut: The Ferris, TX store delivered my pizza timely...

A Pizza Hut customer review by GetHuman user ~CJ1968 from November 25th, 2017

Background on ~CJ1968's case

GetHuman: ~CJ1968 - can you tell our other Pizza Hut customers when your case took place?
~CJ1968: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
~CJ1968: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~CJ1968 a list of common Pizza Hut problems)
~CJ1968: "Complaint" was why I was trying to call.

~CJ1968's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CJ1968: The Ferris, TX store delivered my pizza timely. My issue was the presentation of the pizza. I asked for spinach and it was just laid on top of the cooked pizza. Fresh Spinach that was wilted from the heat. Not appealing at all. I spoke with Angel and she was very kind. She of course offered a coupon for a free pizza but I found it ODD that it's being MAILED to me in lieu of being sent via email. But something is being done. just not very timely in my opinion.
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~CJ1968: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CJ1968: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~CJ1968: For that I would say four out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~CJ1968: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CJ1968 taken from his Pizza Hut customer service problem that occurred on November 22nd, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

~CJ1968's Pizza Hut Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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