Pizza Hut: complaint

A Pizza Hut customer review by GetHuman user GetHuman-edgarmal from December 1st, 2017

Background on GetHuman-edgarmal's case

GetHuman: GetHuman-edgarmal - can you tell our other Pizza Hut customers when your case took place?
GetHuman-edgarmal: Sure. It was middle of the night, on November 28th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman-edgarmal: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-edgarmal a list of common Pizza Hut problems)
GetHuman-edgarmal: "Make a reservation" was why I was trying to call.

GetHuman-edgarmal's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-edgarmal: complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-edgarmal: I ordered pizza from your location on buckeye az off watson Blvd for delivery my order should have arrived at *:**pm my ordered arrived at *:**pm second my food was cold and third I ordered wings and they forgot them the delivery guy said he was gonna go get the wings and come back I called and spoke to the manager who by the way was very rude when I explained my reason to cancel my order she demanded her pizza back which I was totally ok giving it back but her attitude wasn't needed
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
GetHuman-edgarmal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-edgarmal: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
GetHuman-edgarmal: For that I would say three out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
GetHuman-edgarmal: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-edgarmal taken from his Pizza Hut customer service problem that occurred on November 28th, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

GetHuman-edgarmal's Pizza Hut Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pizza Hut, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pizza Hut in any way.

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