Pizza Hut: problem with pizza

A Pizza Hut customer review by GetHuman user GetHuman-lexiemal from December 2nd, 2017

Background on GetHuman-lexiemal's case

GetHuman: GetHuman-lexiemal - can you tell our other Pizza Hut customers when your case took place?
GetHuman-lexiemal: Sure. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman-lexiemal: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lexiemal a list of common Pizza Hut problems)
GetHuman-lexiemal: "Trouble With the App" was why I was trying to call.

GetHuman-lexiemal's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lexiemal: problem with pizza
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-lexiemal: I bought a pizza and when I got it it had no cheese or any toppings on it
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
GetHuman-lexiemal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lexiemal: I'd give them a three out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
GetHuman-lexiemal: For that I would say four out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
GetHuman-lexiemal: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lexiemal taken from his Pizza Hut customer service problem that occurred on December 1st, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

GetHuman-lexiemal's Pizza Hut Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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