Pizza Hut: Wait on hold for * minutes to place order. Atte...
A Pizza Hut customer review by GetHuman user GetHuman-71773 from November 18th, 2017
Background on GetHuman-71773's case
GetHuman: GetHuman-71773 - can you tell our other Pizza Hut customers when your case took place?
GetHuman-71773: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-71773 a list of common Pizza Hut problems)
GetHuman-71773: "Refund a Charge" was why I was trying to call.
GetHuman-71773's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-71773: Wait on hold for * minutes to place order. Attempted to call in complaint but also was unable to speak to anyone here at the complaint department ********
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
GetHuman-71773: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-71773: I'd give them a five out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
GetHuman-71773: For that I would say two out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
GetHuman-71773: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-71773 taken from his Pizza Hut customer service problem that occurred on November 10th, 2017.