Pizza Hut: I was impressed with their customer service per...

A Pizza Hut customer review by GetHuman user ~Lee Rich from November 27th, 2017

Background on ~Lee Rich's case

GetHuman: ~Lee Rich - can you tell our other Pizza Hut customers when your case took place?
~Lee Rich: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
~Lee Rich: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~Lee Rich a list of common Pizza Hut problems)
~Lee Rich: "Track a Delivery" was why I was trying to call.

~Lee Rich's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lee Rich: I was impressed with their customer service person and his attitude. My problem was with the Regional Manager who wouldn't call me back and even lied and said I had a "wrong phone number" and then hung up. Their customer service person promised a response from corporate within three business days. We will see about that. This location is a sinking ship.
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~Lee Rich: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lee Rich: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~Lee Rich: For that I would say four out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~Lee Rich: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lee Rich taken from his Pizza Hut customer service problem that occurred on November 17th, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

~Lee Rich's Pizza Hut Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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