Playstation: tired of this automated bull and people you can...

A Playstation customer review by GetHuman user ~mad at you sony, stop hackers from November 26th, 2017

Background on ~mad at you sony, stop hackers's case

GetHuman: ~mad at you sony, stop hackers - can you tell our other Playstation customers when your case took place?
~mad at you sony, stop hackers: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Playstation, and if so, how?
~mad at you sony, stop hackers: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
Shows ~mad at you sony, stop hackers a list of common Playstation problems
~mad at you sony, stop hackers: "Account access" was why I was trying to call.

~mad at you sony, stop hackers's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad at you sony, stop hackers: tired of this automated bull and people you can't even understand i won't spend another dime on this company
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~mad at you sony, stop hackers: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad at you sony, stop hackers: I'd give them a five out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~mad at you sony, stop hackers: For that I would say two out of five.
GetHuman: And finally- any advice for other Playstation customers?
~mad at you sony, stop hackers: Call them early in the day or late. Don't forget any personal or account information you might need for Playstation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad at you sony, stop hackers taken from his Playstation customer service problem that occurred on November 21st, 2017.

Playstation

1.91 of 5 stars | 570 reviews
Playstation ReviewsPlaystation's Phone NumberAll Playstation contact infoGeneral Playstation customer service info
~mad at you sony, stop hackers's Playstation Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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