Plentyoffish: A fake profile was created using my photos! i h...
A Plentyoffish customer review by GetHuman user ~Ammanndaaa from November 21st, 2017
Background on ~Ammanndaaa's case
GetHuman: ~Ammanndaaa - can you tell our other Plentyoffish customers when your case took place?
~Ammanndaaa: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Ammanndaaa a list of common Plentyoffish problems)
~Ammanndaaa: "Update account information" was why I was trying to contact.
~Ammanndaaa's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ammanndaaa: A fake profile was created using my photos! i have reported, e-mailed and called and nothing is done. nobody answers the phone or responds to e-mails. next step is getting the police involved
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Ammanndaaa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ammanndaaa: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Ammanndaaa: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Ammanndaaa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ammanndaaa taken from his Plentyoffish customer service problem that occurred on November 14th, 2017.