Plentyoffish: I'm so sick of POF banning me every time i open...
A Plentyoffish customer review by GetHuman user ~Colin C from November 25th, 2017
Background on ~Colin C's case
GetHuman: ~Colin C - can you tell our other Plentyoffish customers when your case took place?
~Colin C: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Colin C a list of common Plentyoffish problems)
~Colin C: "Delete Profile" was why I was trying to contact.
~Colin C's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Colin C: I'm so sick of POF banning me every time i open an account even when i follow every single rule they have posted!! I find it very rude totally disrespectful for any company to keep doing that to there customers and then say well you must have done something wrong, nothing we can do, as a mater of fact even when you Email us, we are still not going to help you, were not even going to give you the time of day or reply to you!! This is kind of behavior is discrimination. I plan to take my concerns to The Human Rights Tribunal of Ontario as well as The Ontario Better Business Bureau and i plan on speaking to an attorney about launching a civil lawsuit against Plenty Of Fish.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Colin C: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Colin C: I'd give them a two out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Colin C: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Colin C: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Colin C taken from his Plentyoffish customer service problem that occurred on November 23rd, 2017.