Plentyoffish: Same as Buckeye*Buckeyes, I couldnt send out an...
A Plentyoffish customer review by GetHuman user ~magic580 from November 16th, 2017
Background on ~magic580's case
GetHuman: ~magic580 - can you tell our other Plentyoffish customers when your case took place?
~magic580: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~magic580 a list of common Plentyoffish problems)
~magic580: "Update account information" was why I was trying to contact.
~magic580's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~magic580: Same as Buckeye*Buckeyes, I couldnt send out any messages at all since this new chat system was created.***. I first attempted to post on the discussion forum, but my post wont go through.***. Created another to test to see if I could I email the test account, since no one responded from *****@***.com. They make it so hard to contact them compared to other dating sites.***. Tried searching my username, and it was not found.***. Later I found the right email *****@***.com and emailed them about the ongoing issue. They emailed me back saying I was banned for ever.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~magic580: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~magic580: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~magic580: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~magic580: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~magic580 taken from his Plentyoffish customer service problem that occurred on November 11th, 2017.