Plentyoffish: Sent them an e-mail *.*hrs ago and haven't rece...

A Plentyoffish customer review by GetHuman user ~Banging around from November 20th, 2017

Background on ~Banging around's case

GetHuman: ~Banging around - can you tell our other Plentyoffish customers when your case took place?
~Banging around: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
~Banging around: I used a help page I found on the GetHuman Plentyoffish customer service contact info page: Contact Plentyoffish Customer Service
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Banging around a list of common Plentyoffish problems)
~Banging around: "Cancel service" was why I was trying to contact.

~Banging around's review of Plentyoffish customer service

GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Banging around: Sent them an e-mail *.*hrs ago and haven't received a response.... ** is the highest number I can go upto on this unfortunately...
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Banging around: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Banging around: I'd give them a four out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Banging around: For that I would say three out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Banging around: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Banging around taken from his Plentyoffish customer service problem that occurred on November 16th, 2017.

Plentyoffish

1.22 of 5 stars | 428 reviews

~Banging around's Plentyoffish Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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