Plentyoffish: Where's the option for a negative rating. My wa...
A Plentyoffish customer review by GetHuman user ~iklovessjs from November 26th, 2017
Background on ~iklovessjs's case
GetHuman: ~iklovessjs - can you tell our other Plentyoffish customers when your case took place?
~iklovessjs: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~iklovessjs a list of common Plentyoffish problems)
~iklovessjs: "Can't Login" was why I was trying to contact.
~iklovessjs's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iklovessjs: Where's the option for a negative rating. My waiting time is going on ** hours. I have a serious issue with a fraudulent profile of a friend posted with her phone number and can't get thru to anyone. Absolutely inexcusable the lack of service. Of course, Markus Frind only cares about the money he's making. He could care less about the actual people.**Thank you
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~iklovessjs: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iklovessjs: I'd give them a four out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~iklovessjs: For that I would say three out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~iklovessjs: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iklovessjs taken from his Plentyoffish customer service problem that occurred on November 20th, 2017.