Pogo - EA Games: *. issue: for * days only one daily challenge...
A Pogo - EA Games customer review by GetHuman user ~shane1tx from November 9th, 2017
Background on ~shane1tx's case
GetHuman: ~shane1tx - can you tell our other Pogo - EA Games customers when your case took place?
~shane1tx: Yup. It was evening, on November 3rd.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~shane1tx a list of common Pogo - EA Games problems)
~shane1tx: "Change order" was why I was trying to contact.
~shane1tx's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shane1tx: *. issue: for * days only one daily challenge will activate.I click on both but one not giving credit.Pogo tech stated he would send issue resolution to pogo mailbox. nothing sent. i want to talk to a human. *. several months ago had an issue with pogo.worked with tech to correct. He stated he was going to add a free month to my account because of trouble.extra has not been add to account which is due *st week of April. SHOULD BE MAY. PLEASE ADVISE ON WHAT YOU ARE GOING TO DO.*. i NEVER RECIEVED THE FREE MINI ITEM OFFERED AT CHRISTMAS FOR ENTERING MINI CONTEST.. i WANT TO STAY A POGO MEMBER, BUT BAD CUST.SERVICE NEEDS ADJUSTING ,SHANE*TX... *****@***.com
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~shane1tx: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shane1tx: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~shane1tx: For that I would say two out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~shane1tx: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shane1tx taken from his Pogo - EA Games customer service problem that occurred on November 3rd, 2017.