Premera Blue Cross: The ***-***-**** customer service number does n...
A Premera Blue Cross customer review by GetHuman user GetHuman-252229 from November 20th, 2017
Background on GetHuman-252229's case
GetHuman: GetHuman-252229 - can you tell our other Premera Blue Cross customers when your case took place?
GetHuman-252229: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Premera Blue Cross, and if so, how?
GetHuman: And which of these common Premera Blue Cross customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-252229 a list of common Premera Blue Cross problems)
GetHuman-252229: "Coverage question" was why I was trying to call.
GetHuman-252229's review of Premera Blue Cross customer service
GetHuman: So how would you sum up your experience for GetHuman's Premera Blue Cross customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-252229: The ***-***-**** customer service number does not work!! So frustrating Premera, pleas provide customer *'s that work!
GetHuman: Let's quantify your experience contacting Premera Blue Cross. On a scale of 1 to 5, how easy is it go get help on a Premera Blue Cross problem?
GetHuman-252229: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-252229: I'd give them a two out of five on communication.
GetHuman: And what about Premera Blue Cross's ability to quickly and effectively address your problem?
GetHuman-252229: For that I would say one out of five.
GetHuman: And finally- any advice for other Premera Blue Cross customers?
GetHuman-252229: Call them early in the day or late. Don't forget any personal or account information you might need for Premera Blue Cross to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-252229 taken from his Premera Blue Cross customer service problem that occurred on November 12th, 2017.