Press-Register: Cancelled my paper due to non delivery. I have...
A Press-Register customer review by GetHuman user ~Carey Wyatt from November 27th, 2017
Background on ~Carey Wyatt's case
GetHuman: ~Carey Wyatt - can you tell our other Press-Register customers when your case took place?
~Carey Wyatt: Yes. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Press-Register, and if so, how?
GetHuman: And which of these common Press-Register customer issues best describes the reason you wanted to talk to them?
(Shows ~Carey Wyatt a list of common Press-Register problems)
~Carey Wyatt: "Delivery problem" was why I was trying to call.
~Carey Wyatt's review of Press-Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Press-Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carey Wyatt: Cancelled my paper due to non delivery. I have had a subscription since ********* to day is *********. they have billed my credit card for * months and I have only gotten * Wednesday paper. VERY POOR service!!!
GetHuman: Let's quantify your experience contacting Press-Register. On a scale of 1 to 5, how easy is it go get help on a Press-Register problem?
~Carey Wyatt: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carey Wyatt: I'd give them a one out of five on communication.
GetHuman: And what about Press-Register's ability to quickly and effectively address your problem?
~Carey Wyatt: For that I would say four out of five.
GetHuman: And finally- any advice for other Press-Register customers?
~Carey Wyatt: Call them early in the day or late. Don't forget any personal or account information you might need for Press-Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carey Wyatt taken from his Press-Register customer service problem that occurred on November 26th, 2017.