Press-Register: no call back after being on hold for ** minutes...
A Press-Register customer review by GetHuman user ~mimi from November 25th, 2017
Background on ~mimi's case
GetHuman: ~mimi - can you tell our other Press-Register customers when your case took place?
~mimi: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Press-Register, and if so, how?
GetHuman: And which of these common Press-Register customer issues best describes the reason you wanted to talk to them?
(Shows ~mimi a list of common Press-Register problems)
~mimi: "Complaint" was why I was trying to call.
~mimi's review of Press-Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Press-Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mimi: no call back after being on hold for ** minutes. waited another hour and one half still no call back. the other number has been disconnected.
GetHuman: Let's quantify your experience contacting Press-Register. On a scale of 1 to 5, how easy is it go get help on a Press-Register problem?
~mimi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mimi: I'd give them a three out of five on communication.
GetHuman: And what about Press-Register's ability to quickly and effectively address your problem?
~mimi: For that I would say four out of five.
GetHuman: And finally- any advice for other Press-Register customers?
~mimi: Call them early in the day or late. Don't forget any personal or account information you might need for Press-Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mimi taken from his Press-Register customer service problem that occurred on November 21st, 2017.