Press-Register: Payment screen does not work. Customer Service...
A Press-Register customer review by GetHuman user ~Linda from November 26th, 2017
Background on ~Linda's case
GetHuman: ~Linda - can you tell our other Press-Register customers when your case took place?
~Linda: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Press-Register, and if so, how?
GetHuman: And which of these common Press-Register customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda a list of common Press-Register problems)
~Linda: "Delivery problem" was why I was trying to call.
~Linda's review of Press-Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Press-Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda: Payment screen does not work. Customer Service had no idea why not. His name was Seth. Offered to transfer me to technical support. Imagine all the other people who cannot pay on line and he doesn't know about this? He tried to transfer me but it didn't work. I called back and he told me that the procedure was for him to take my number and they would call me back. Was Seth brand new or is the Press Register in a whale of a lot of trouble as I suspect?*Linda Rux
GetHuman: Let's quantify your experience contacting Press-Register. On a scale of 1 to 5, how easy is it go get help on a Press-Register problem?
~Linda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda: I'd give them a one out of five on communication.
GetHuman: And what about Press-Register's ability to quickly and effectively address your problem?
~Linda: For that I would say one out of five.
GetHuman: And finally- any advice for other Press-Register customers?
~Linda: Call them early in the day or late. Don't forget any personal or account information you might need for Press-Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda taken from his Press-Register customer service problem that occurred on November 23rd, 2017.