Prevention Magazine: Miranda helped me. I sent a payment thinking it...
A Prevention Magazine customer review by GetHuman user ~shirleystorer from November 27th, 2017
Background on ~shirleystorer's case
GetHuman: ~shirleystorer - can you tell our other Prevention Magazine customers when your case took place?
~shirleystorer: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Prevention Magazine, and if so, how?
GetHuman: And which of these common Prevention Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~shirleystorer a list of common Prevention Magazine problems)
~shirleystorer: "Refund a Charge" was why I was trying to call.
~shirleystorer's review of Prevention Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Prevention Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shirleystorer: Miranda helped me. I sent a payment thinking it was for one of their books, but it ended up going towards the monthly subscription. Miranda helped me straighten it all out. She was extremely helpful.
GetHuman: Let's quantify your experience contacting Prevention Magazine. On a scale of 1 to 5, how easy is it go get help on a Prevention Magazine problem?
~shirleystorer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shirleystorer: I'd give them a four out of five on communication.
GetHuman: And what about Prevention Magazine's ability to quickly and effectively address your problem?
~shirleystorer: For that I would say five out of five.
GetHuman: And finally- any advice for other Prevention Magazine customers?
~shirleystorer: Call them early in the day or late. Don't forget any personal or account information you might need for Prevention Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shirleystorer taken from his Prevention Magazine customer service problem that occurred on November 21st, 2017.