Prevention Magazine: took * minutes to reach customer service rep wh...

A Prevention Magazine customer review by GetHuman user GetHuman-107564 from November 25th, 2017

Background on GetHuman-107564's case

GetHuman: GetHuman-107564 - can you tell our other Prevention Magazine customers when your case took place?
GetHuman-107564: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Prevention Magazine, and if so, how?
GetHuman-107564: I used the 800-813-8070 number I found for on the GetHuman Prevention Magazine customer phone number page I was on: Prevention Magazine Customer Service Phone Number
GetHuman: And which of these common Prevention Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107564 a list of common Prevention Magazine problems)
GetHuman-107564: "Refund a Charge" was why I was trying to call.

GetHuman-107564's review of Prevention Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Prevention Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107564: took * minutes to reach customer service rep who was polite and helpful. issue was resolved * minutes later
GetHuman: Let's quantify your experience contacting Prevention Magazine. On a scale of 1 to 5, how easy is it go get help on a Prevention Magazine problem?
GetHuman-107564: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107564: I'd give them a four out of five on communication.
GetHuman: And what about Prevention Magazine's ability to quickly and effectively address your problem?
GetHuman-107564: For that I would say three out of five.
GetHuman: And finally- any advice for other Prevention Magazine customers?
GetHuman-107564: Call them early in the day or late. Don't forget any personal or account information you might need for Prevention Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107564 taken from his Prevention Magazine customer service problem that occurred on November 17th, 2017.

Prevention Magazine

4.14 of 5 stars | 39 reviews

GetHuman-107564's Prevention Magazine Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Prevention Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Prevention Magazine in any way.

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