Priceline: Asked them if they accept my MasterCard debit c...

A Priceline customer review by GetHuman user ~Capt Kirk Doesn't tell you from November 27th, 2017

Background on ~Capt Kirk Doesn't tell you's case

GetHuman: ~Capt Kirk Doesn't tell you - can you tell our other Priceline customers when your case took place?
~Capt Kirk Doesn't tell you: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Priceline, and if so, how?
~Capt Kirk Doesn't tell you: I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Capt Kirk Doesn't tell you a list of common Priceline problems)
~Capt Kirk Doesn't tell you: "Loyalty program" was why I was trying to call.

~Capt Kirk Doesn't tell you's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Capt Kirk Doesn't tell you: Asked them if they accept my MasterCard debit card as payment on "name your own price" car rental and the car rental place does not let me use the debit card when I show up as they sometimes do, will Priceline refund my money or keep it as they "offer no refunds" on name your own price - such as when they commonly, flagrantly and drastically misrepresent what you're bidding on. No hotel, flight or car for you - but non-refundable money for them.*Answer: "We can't tell you that until you've made the reservation." WHAT??? You can't tell me whether you'll steal my money until AFTER I give it you??? Captain Kirk you should use your dry sense of humor about Priceline's deals for themselves, not their "deals" for ripped off "customers" who get zero product or service for their money.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Capt Kirk Doesn't tell you: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Capt Kirk Doesn't tell you: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Capt Kirk Doesn't tell you: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Capt Kirk Doesn't tell you: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Capt Kirk Doesn't tell you taken from his Priceline customer service problem that occurred on November 18th, 2017.


2.19 of 5 stars | 382 reviews

~Capt Kirk Doesn't tell you's Priceline Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Priceline, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Priceline in any way.

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