Priceline: I don't like companies that use offshore custom...
A Priceline customer review by GetHuman user ~I hate priceline more from November 17th, 2017
Background on ~I hate priceline more's case
GetHuman: ~I hate priceline more - can you tell our other Priceline customers when your case took place?
~I hate priceline more: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate priceline more a list of common Priceline problems)
~I hate priceline more: "Cancel or Change Booking" was why I was trying to call.
~I hate priceline more's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate priceline more: I don't like companies that use offshore customer service. They can't understand me and I can't understand them. Priceline is heartless and rotten to the core.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~I hate priceline more: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate priceline more: I'd give them a five out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~I hate priceline more: For that I would say two out of five.
GetHuman: And finally- any advice for other Priceline customers?
~I hate priceline more: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate priceline more taken from his Priceline customer service problem that occurred on November 10th, 2017.