Priceline: I will never in life used price line for anyth...
A Priceline customer review by GetHuman user GetHuman-42307 from November 22nd, 2017
Background on GetHuman-42307's case
GetHuman: GetHuman-42307 - can you tell our other Priceline customers when your case took place?
GetHuman-42307: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-42307 a list of common Priceline problems)
GetHuman-42307: "Cancel or Change Booking" was why I was trying to call.
GetHuman-42307's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-42307: I will never in life used price line for anything. I will tell all my co worker in the * largest school district in the nation to avoid this corporation. **my opinion. Beware of Priceline they will keep your money tell you they are sorry. If you need to change the days of a rental car and bring back early . They have no refund a policy As if life does not change on a daily bases.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
GetHuman-42307: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-42307: I'd give them a three out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
GetHuman-42307: For that I would say four out of five.
GetHuman: And finally- any advice for other Priceline customers?
GetHuman-42307: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-42307 taken from his Priceline customer service problem that occurred on November 19th, 2017.