Never again, will I go through Priceline no mat...
A Priceline customer review by GetHuman user ~BC frustrated from November 27th, 2017
Background on ~BC frustrated's case
GetHuman: ~BC frustrated - can you tell our other Priceline customers when your case took place?
~BC frustrated: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~BC frustrated a list of common Priceline problems)
~BC frustrated: "Make a booking" was why I was trying to call.
~BC frustrated's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BC frustrated: Never again, will I go through Priceline no matter how much I could save. Worse company ever when it comes to reaching a real person. And once you get to a real person, they barely speak English and can only go by a "script". The Head manager did not know how to navigate through the Priceline website ????? Thank God I spo*ke to my Avis Car rental rep who hooked me up... Go lee at AVis in Kansas City Intl Airport
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~BC frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BC frustrated: I'd give them a four out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~BC frustrated: For that I would say three out of five.
GetHuman: And finally- any advice for other Priceline customers?
~BC frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BC frustrated taken from his Priceline customer service problem that occurred on November 25th, 2017.