So dissappointed in using priceline and then th...

A Priceline customer review by GetHuman user ~Debrosko from November 12th, 2017

Background on ~Debrosko's case

GetHuman: ~Debrosko - can you tell our other Priceline customers when your case took place?
~Debrosko: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Priceline, and if so, how?
~Debrosko: I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Debrosko a list of common Priceline problems)
~Debrosko: "Cancel booking" was why I was trying to call.

~Debrosko's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debrosko: So dissappointed in using priceline and then there customer servise. I was promised one price and got another. Have a receipt showing the purchase price of the airfare but still no satisfaction. Priceline is charging as much as **% over the price the airline charges. So angry over this, will never use them again or recomend.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Debrosko: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debrosko: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Debrosko: For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Debrosko: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debrosko taken from his Priceline customer service problem that occurred on November 7th, 2017.

Priceline

2.19 of 5 stars | 382 reviews

~Debrosko's Priceline Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Priceline, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Priceline in any way.

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