Priceline: What the heck...I was talking to a computer. A...
A Priceline customer review by GetHuman user ~Food Crazy from November 24th, 2017
Background on ~Food Crazy's case
GetHuman: ~Food Crazy - can you tell our other Priceline customers when your case took place?
~Food Crazy: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Food Crazy a list of common Priceline problems)
~Food Crazy: "Insurance claim" was why I was trying to call.
~Food Crazy's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Food Crazy: What the heck...I was talking to a computer. A person was using a keyboard to communicate with me via that crazy computer voice program. Honestly, if I'm wrong, then whomever I was speaking to is in the process of being assimilated.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Food Crazy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Food Crazy: I'd give them a four out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Food Crazy: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Food Crazy: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Food Crazy taken from his Priceline customer service problem that occurred on November 14th, 2017.