Primus (New Call Telecom Ltd): Over * hours of calls on numerous occasions try...
A Primus (New Call Telecom Ltd) customer review by GetHuman user GetHuman-215899 from November 20th, 2017
Background on GetHuman-215899's case
GetHuman: GetHuman-215899 - can you tell our other Primus (New Call Telecom Ltd) customers when your case took place?
GetHuman-215899: Yes. It was evening, on November 10th.
GetHuman: Did you reach out to Primus (New Call Telecom Ltd), and if so, how?
GetHuman: And which of these common Primus (New Call Telecom Ltd) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-215899 a list of common Primus (New Call Telecom Ltd) problems)
GetHuman-215899: "Cancel service" was why I was trying to call.
GetHuman-215899's review of Primus (New Call Telecom Ltd) customer service
GetHuman: So how would you sum up your experience for GetHuman's Primus (New Call Telecom Ltd) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-215899: Over * hours of calls on numerous occasions trying to get through to pay a bill because someone in the service hadn't done the direct debit in the first place... Shocking service. And I've still not got through on day *.
GetHuman: Let's quantify your experience contacting Primus (New Call Telecom Ltd). On a scale of 1 to 5, how easy is it go get help on a Primus (New Call Telecom Ltd) problem?
GetHuman-215899: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-215899: I'd give them a two out of five on communication.
GetHuman: And what about Primus (New Call Telecom Ltd)'s ability to quickly and effectively address your problem?
GetHuman-215899: For that I would say one out of five.
GetHuman: And finally- any advice for other Primus (New Call Telecom Ltd) customers?
GetHuman-215899: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Primus (New Call Telecom Ltd) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-215899 taken from his Primus (New Call Telecom Ltd) customer service problem that occurred on November 10th, 2017.