Bought some sour cream and onion pringles and t...

A Pringles customer review by GetHuman user GetHuman-maryloug from December 7th, 2017

Background on GetHuman-maryloug's case

GetHuman: GetHuman-maryloug - can you tell our other Pringles customers when your case took place?
GetHuman-maryloug: Yes. It was morning, on November 29th.
GetHuman: Did you reach out to Pringles, and if so, how?
GetHuman-maryloug: I used the 800-568-4035 number I found for on the GetHuman Pringles customer phone number page I was on: Pringles Customer Service Phone Number
GetHuman: And which of these common Pringles customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-maryloug a list of common Pringles problems)
GetHuman-maryloug: "Returns" was why I was trying to call.

GetHuman-maryloug's review of Pringles customer service

GetHuman: So how would you sum up your experience for GetHuman's Pringles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-maryloug: Bought some sour cream and onion pringles and they sucked
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-maryloug: They pringles i bought for the superbowl my friends and i were disappointed they were bad
GetHuman: Let's quantify your experience contacting Pringles. On a scale of 1 to 5, how easy is it go get help on a Pringles problem?
GetHuman-maryloug: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-maryloug: I'd give them a two out of five on communication.
GetHuman: And what about Pringles's ability to quickly and effectively address your problem?
GetHuman-maryloug: For that I would say one out of five.
GetHuman: And finally- any advice for other Pringles customers?
GetHuman-maryloug: Call them early in the day or late. Don't forget any personal or account information you might need for Pringles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-maryloug taken from his Pringles customer service problem that occurred on November 29th, 2017.

Pringles

1.00 of 5 stars | 7 reviews

GetHuman-maryloug's Pringles Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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