Printerpix: I have called and been disconnected *x I need s...
A Printerpix customer review by GetHuman user ~The Skywriter from November 22nd, 2017
Background on ~The Skywriter's case
GetHuman: ~The Skywriter - can you tell our other Printerpix customers when your case took place?
~The Skywriter: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Printerpix, and if so, how?
GetHuman: And which of these common Printerpix customer issues best describes the reason you wanted to talk to them?
(Shows ~The Skywriter a list of common Printerpix problems)
~The Skywriter: "Warranty claim" was why I was trying to contact.
~The Skywriter's review of Printerpix customer service
GetHuman: So how would you sum up your experience for GetHuman's Printerpix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Skywriter: I have called and been disconnected *x I need support for my groupon I paid for , I can not get it to go through your site. Something about my e-mail *****@***.com I have ordered several times with no problem... WHAT IS THE PROBLEM????
GetHuman: Let's quantify your experience contacting Printerpix. On a scale of 1 to 5, how easy is it go get help on a Printerpix problem?
~The Skywriter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Skywriter: I'd give them a one out of five on communication.
GetHuman: And what about Printerpix's ability to quickly and effectively address your problem?
~The Skywriter: For that I would say four out of five.
GetHuman: And finally- any advice for other Printerpix customers?
~The Skywriter: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Printerpix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Skywriter taken from his Printerpix customer service problem that occurred on November 18th, 2017.