ProFlowers: recieved *:** valentines night.flowers were in...
A ProFlowers customer review by GetHuman user ~rip off from November 9th, 2017
Background on ~rip off's case
GetHuman: ~rip off - can you tell our other ProFlowers customers when your case took place?
~rip off: Yes I can. It was evening, on November 7th.
GetHuman: Did you reach out to ProFlowers, and if so, how?
GetHuman: And which of these common ProFlowers customer issues best describes the reason you wanted to talk to them?
(Shows ~rip off a list of common ProFlowers problems)
~rip off: "Complaint" was why I was trying to call.
~rip off's review of ProFlowers customer service
GetHuman: So how would you sum up your experience for GetHuman's ProFlowers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rip off: recieved *:** valentines night.flowers were in bud form.not what i paid for....will never do this agian
GetHuman: Let's quantify your experience contacting ProFlowers. On a scale of 1 to 5, how easy is it go get help on a ProFlowers problem?
~rip off: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rip off: I'd give them a five out of five on communication.
GetHuman: And what about ProFlowers's ability to quickly and effectively address your problem?
~rip off: For that I would say five out of five.
GetHuman: And finally- any advice for other ProFlowers customers?
~rip off: Call them early in the day or late. Don't forget any personal or account information you might need for ProFlowers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rip off taken from his ProFlowers customer service problem that occurred on November 7th, 2017.