Proactiv.com: no pude hablar con nadie en espa****ol, me pasa...
A Proactiv.com customer review by GetHuman user ~Ana Teresa Barreto from November 13th, 2017
Background on ~Ana Teresa Barreto's case
GetHuman: ~Ana Teresa Barreto - can you tell our other Proactiv.com customers when your case took place?
~Ana Teresa Barreto: Yes I can. It was morning, on November 8th.
GetHuman: Did you reach out to Proactiv.com, and if so, how?
GetHuman: And which of these common Proactiv.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ana Teresa Barreto a list of common Proactiv.com problems)
~Ana Teresa Barreto: "Complaint" was why I was trying to call.
~Ana Teresa Barreto's review of Proactiv.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Proactiv.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ana Teresa Barreto: no pude hablar con nadie en espa****ol, me pasaron a instrucciones en ingles y luego q marcaba se repetia constantemente el mismo mensaje y no permitio entrar los datos
GetHuman: Let's quantify your experience contacting Proactiv.com. On a scale of 1 to 5, how easy is it go get help on a Proactiv.com problem?
~Ana Teresa Barreto: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ana Teresa Barreto: I'd give them a two out of five on communication.
GetHuman: And what about Proactiv.com's ability to quickly and effectively address your problem?
~Ana Teresa Barreto: For that I would say three out of five.
GetHuman: And finally- any advice for other Proactiv.com customers?
~Ana Teresa Barreto: Call them early in the day or late. Don't forget any personal or account information you might need for Proactiv.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ana Teresa Barreto taken from his Proactiv.com customer service problem that occurred on November 8th, 2017.