Prometric: If you want to reschedule a PMP exam the * to c...
A Prometric customer review by GetHuman user ~PMP rescheduler from November 20th, 2017
Background on ~PMP rescheduler's case
GetHuman: ~PMP rescheduler - can you tell our other Prometric customers when your case took place?
~PMP rescheduler: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Prometric, and if so, how?
GetHuman: And which of these common Prometric customer issues best describes the reason you wanted to talk to them?
(Shows ~PMP rescheduler a list of common Prometric problems)
~PMP rescheduler: "Get Test Results" was why I was trying to call.
~PMP rescheduler's review of Prometric customer service
GetHuman: So how would you sum up your experience for GetHuman's Prometric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PMP rescheduler: If you want to reschedule a PMP exam the * to call is: (***) ***-****, but i got it from calling the first * listed - so it was helpful. Thanks!
GetHuman: Let's quantify your experience contacting Prometric. On a scale of 1 to 5, how easy is it go get help on a Prometric problem?
~PMP rescheduler: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PMP rescheduler: I'd give them a three out of five on communication.
GetHuman: And what about Prometric's ability to quickly and effectively address your problem?
~PMP rescheduler: For that I would say two out of five.
GetHuman: And finally- any advice for other Prometric customers?
~PMP rescheduler: Call them early in the day or late. Don't forget any personal or account information you might need for Prometric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PMP rescheduler taken from his Prometric customer service problem that occurred on November 19th, 2017.