Prosmokestore.com: I have been trying to get a hold of a live pers...
A Prosmokestore.com customer review by GetHuman user GetHuman-286410 from November 14th, 2017
Background on GetHuman-286410's case
GetHuman: GetHuman-286410 - can you tell our other Prosmokestore.com customers when your case took place?
GetHuman-286410: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Prosmokestore.com, and if so, how?
GetHuman: And which of these common Prosmokestore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-286410 a list of common Prosmokestore.com problems)
GetHuman-286410: "Cancel order" was why I was trying to call.
GetHuman-286410's review of Prosmokestore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Prosmokestore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-286410: I have been trying to get a hold of a live person regarding getting an RMA* for a return been trying for weeks with no results from them
GetHuman: Let's quantify your experience contacting Prosmokestore.com. On a scale of 1 to 5, how easy is it go get help on a Prosmokestore.com problem?
GetHuman-286410: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-286410: I'd give them a one out of five on communication.
GetHuman: And what about Prosmokestore.com's ability to quickly and effectively address your problem?
GetHuman-286410: For that I would say two out of five.
GetHuman: And finally- any advice for other Prosmokestore.com customers?
GetHuman-286410: Call them early in the day or late. Don't forget any personal or account information you might need for Prosmokestore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-286410 taken from his Prosmokestore.com customer service problem that occurred on November 9th, 2017.
Prosmokestore.com
3.25 of 5 stars | 3 reviews
GetHuman-286410's Prosmokestore.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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