Publisher's Clearing House: THE SPEAKER WAS NOT DISTINCT, AND SPOKE RAPIDLY...
A Publisher's Clearing House customer review by GetHuman user ~Virginia Chase from November 20th, 2017
Background on ~Virginia Chase's case
GetHuman: ~Virginia Chase - can you tell our other Publisher's Clearing House customers when your case took place?
~Virginia Chase: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Virginia Chase a list of common Publisher's Clearing House problems)
~Virginia Chase: "Cancel Account" was why I was trying to call.
~Virginia Chase's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Virginia Chase: THE SPEAKER WAS NOT DISTINCT, AND SPOKE RAPIDLY, I was not even sure of the ***, we got no where, I hung up.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Virginia Chase: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Virginia Chase: I'd give them a three out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Virginia Chase: For that I would say two out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Virginia Chase: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Virginia Chase taken from his Publisher's Clearing House customer service problem that occurred on November 15th, 2017.