Pulte Homes: Customer service at this number could not help...

A Pulte Homes customer review by GetHuman user ~Anonymous from November 22nd, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Pulte Homes customers when your case took place?
~Anonymous: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Pulte Homes, and if so, how?
~Anonymous: I used the 866-785-8325 number I found for on the GetHuman Pulte Homes customer phone number page I was on: Pulte Homes Customer Service Phone Number
GetHuman: And which of these common Pulte Homes customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Pulte Homes problems)
~Anonymous: "Warranty claim" was why I was trying to call.

~Anonymous's review of Pulte Homes customer service

GetHuman: So how would you sum up your experience for GetHuman's Pulte Homes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Customer service at this number could not help me, extremely nice however she gave me the phone number at Pulte that hopefully can assist me.
GetHuman: Let's quantify your experience contacting Pulte Homes. On a scale of 1 to 5, how easy is it go get help on a Pulte Homes problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Pulte Homes's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Pulte Homes customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Pulte Homes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Pulte Homes customer service problem that occurred on November 13th, 2017.

Pulte Homes

4.67 of 5 stars | 15 reviews

~Anonymous's Pulte Homes Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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