Qatar Airways: I called to get some basic information. As yet...
A Qatar Airways customer review by GetHuman user ~Anonymous from November 28th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Qatar Airways customers when your case took place?
~Anonymous: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Qatar Airways, and if so, how?
GetHuman: And which of these common Qatar Airways customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Qatar Airways problems)
~Anonymous: "Frequent flyer program" was why I was trying to call.
~Anonymous's review of Qatar Airways customer service
GetHuman: So how would you sum up your experience for GetHuman's Qatar Airways customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I called to get some basic information. As yet there are no air bus *** flights from the US., and no flights out of San Francisco.
GetHuman: Let's quantify your experience contacting Qatar Airways. On a scale of 1 to 5, how easy is it go get help on a Qatar Airways problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Qatar Airways's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Qatar Airways customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Qatar Airways to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Qatar Airways customer service problem that occurred on November 19th, 2017.
2.00 of 5 stars | 15 reviews
~Anonymous's Qatar Airways Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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