Qpay: se supone que q-pay tenga comunicacion en tiemp...
A Qpay customer review by GetHuman user ~71026258 from November 22nd, 2017
Background on ~71026258's case
GetHuman: ~71026258 - can you tell our other Qpay customers when your case took place?
~71026258: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Qpay, and if so, how?
GetHuman: And which of these common Qpay customer issues best describes the reason you wanted to talk to them?
(Shows ~71026258 a list of common Qpay problems)
~71026258: "None of those really matches why I wanted to call Qpay that day." was why I was trying to call.
~71026258's review of Qpay customer service
GetHuman: So how would you sum up your experience for GetHuman's Qpay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~71026258: se supone que q-pay tenga comunicacion en tiempo real con los pagadores para solucinar los problemas de los pagos que no se ejecutan en tiempo real en sistema.
GetHuman: Let's quantify your experience contacting Qpay. On a scale of 1 to 5, how easy is it go get help on a Qpay problem?
~71026258: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~71026258: I'd give them a three out of five on communication.
GetHuman: And what about Qpay's ability to quickly and effectively address your problem?
~71026258: For that I would say two out of five.
GetHuman: And finally- any advice for other Qpay customers?
~71026258: Call them early in the day or late. Don't forget any personal or account information you might need for Qpay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~71026258 taken from his Qpay customer service problem that occurred on November 15th, 2017.
Qpay
2.33 of 5 stars | 19 reviews
~71026258's Qpay Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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