Quaker Oats Company: I only wanted to leave some succinct and fair f...

A Quaker Oats Company customer review by GetHuman user ~Didactosaur from November 10th, 2017

Background on ~Didactosaur's case

GetHuman: ~Didactosaur - can you tell our other Quaker Oats Company customers when your case took place?
~Didactosaur: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to Quaker Oats Company, and if so, how?
~Didactosaur: I used the 800-367-6287 number I found for on the GetHuman Quaker Oats Company customer phone number page I was on: Quaker Oats Company Customer Service Phone Number
GetHuman: And which of these common Quaker Oats Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Didactosaur a list of common Quaker Oats Company problems)
~Didactosaur: "Complaint" was why I was trying to call.

~Didactosaur's review of Quaker Oats Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Quaker Oats Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Didactosaur: I only wanted to leave some succinct and fair feedback about experience of a product, but : *.There should be an email contact. Essential. Otherwise Quaker Oats is operating an antiquated feedback system. Benefit to Quaker is also that data from email-type system could be used for business analysis, whilst improving customer satisfaction. *. Like the majority of other mobile users, I oibject to **** numbers being charged to my phone, when I have ample minutes of credit ! *The current arrangement discourages feedback, which is to the customer and the company's loss.*Grateful if you could acknowledge this message to didactosaur:yahoo.co.uk.*Thanks.
GetHuman: Let's quantify your experience contacting Quaker Oats Company. On a scale of 1 to 5, how easy is it go get help on a Quaker Oats Company problem?
~Didactosaur: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Didactosaur: I'd give them a two out of five on communication.
GetHuman: And what about Quaker Oats Company's ability to quickly and effectively address your problem?
~Didactosaur: For that I would say five out of five.
GetHuman: And finally- any advice for other Quaker Oats Company customers?
~Didactosaur: Call them early in the day or late. Don't forget any personal or account information you might need for Quaker Oats Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Didactosaur taken from his Quaker Oats Company customer service problem that occurred on November 1st, 2017.

Quaker Oats Company

4.00 of 5 stars | 21 reviews

~Didactosaur's Quaker Oats Company Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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