Quaker Oats Company: Maria was not customer friendly. She finally to...

A Quaker Oats Company customer review by GetHuman user ~flashygram from November 18th, 2017

Background on ~flashygram's case

GetHuman: ~flashygram - can you tell our other Quaker Oats Company customers when your case took place?
~flashygram: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Quaker Oats Company, and if so, how?
~flashygram: I used the 800-367-6287 number I found for on the GetHuman Quaker Oats Company customer phone number page I was on: Quaker Oats Company Customer Service Phone Number
GetHuman: And which of these common Quaker Oats Company customer issues best describes the reason you wanted to talk to them?
(Shows ~flashygram a list of common Quaker Oats Company problems)
~flashygram: "Product information" was why I was trying to call.

~flashygram's review of Quaker Oats Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Quaker Oats Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flashygram: Maria was not customer friendly. She finally told me that this number is a a call center that is hired by Quaker Oats to take customers calls. She was very limited as to what she knew and was not even able to help me by giving me email or phone number that I could try in order to get what I needed. Really gave Quaker Oats products a bad taste in my mouth and mind.
GetHuman: Let's quantify your experience contacting Quaker Oats Company. On a scale of 1 to 5, how easy is it go get help on a Quaker Oats Company problem?
~flashygram: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flashygram: I'd give them a five out of five on communication.
GetHuman: And what about Quaker Oats Company's ability to quickly and effectively address your problem?
~flashygram: For that I would say five out of five.
GetHuman: And finally- any advice for other Quaker Oats Company customers?
~flashygram: Call them early in the day or late. Don't forget any personal or account information you might need for Quaker Oats Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flashygram taken from his Quaker Oats Company customer service problem that occurred on November 11th, 2017.

Quaker Oats Company

4.00 of 5 stars | 21 reviews

~flashygram's Quaker Oats Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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