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A Qwest customer review by GetHuman user ~Keep Jobs in the U.S. from November 12th, 2017

Background on ~Keep Jobs in the U.S.'s case

GetHuman: ~Keep Jobs in the U.S. - can you tell our other Qwest customers when your case took place?
~Keep Jobs in the U.S.: Sure. It was late at night, on November 4th.
GetHuman: Did you reach out to Qwest, and if so, how?
~Keep Jobs in the U.S.: I used the 866-642-0444 number I found for on the GetHuman Qwest customer phone number page I was on: Qwest Customer Service Phone Number
GetHuman: And which of these common Qwest customer issues best describes the reason you wanted to talk to them?
(Shows ~Keep Jobs in the U.S. a list of common Qwest problems)
~Keep Jobs in the U.S.: "Cancel service" was why I was trying to call.

~Keep Jobs in the U.S.'s review of Qwest customer service

GetHuman: So how would you sum up your experience for GetHuman's Qwest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Keep Jobs in the U.S.: Love Qwest at this number, hate this site as I took time to do a review which did not appear. I won't do that again.
GetHuman: Let's quantify your experience contacting Qwest. On a scale of 1 to 5, how easy is it go get help on a Qwest problem?
~Keep Jobs in the U.S.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Keep Jobs in the U.S.: I'd give them a four out of five on communication.
GetHuman: And what about Qwest's ability to quickly and effectively address your problem?
~Keep Jobs in the U.S.: For that I would say three out of five.
GetHuman: And finally- any advice for other Qwest customers?
~Keep Jobs in the U.S.: Call them early in the day or late. Don't forget any personal or account information you might need for Qwest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Keep Jobs in the U.S. taken from his Qwest customer service problem that occurred on November 4th, 2017.


1.80 of 5 stars | 35 reviews

~Keep Jobs in the U.S.'s Qwest Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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