Radio Shack: Radioshack*Email: *****@***.com*Have not got th...
A Radio Shack customer review by GetHuman user ~Tall Paul from November 13th, 2017
Background on ~Tall Paul's case
GetHuman: ~Tall Paul - can you tell our other Radio Shack customers when your case took place?
~Tall Paul: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Radio Shack, and if so, how?
GetHuman: And which of these common Radio Shack customer issues best describes the reason you wanted to talk to them?
(Shows ~Tall Paul a list of common Radio Shack problems)
~Tall Paul: "Change order" was why I was trying to call.
~Tall Paul's review of Radio Shack customer service
GetHuman: So how would you sum up your experience for GetHuman's Radio Shack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tall Paul: Radioshack*Email: *****@***.com*Have not got them and I will be back to your site and will tell about this site
GetHuman: Let's quantify your experience contacting Radio Shack. On a scale of 1 to 5, how easy is it go get help on a Radio Shack problem?
~Tall Paul: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tall Paul: I'd give them a one out of five on communication.
GetHuman: And what about Radio Shack's ability to quickly and effectively address your problem?
~Tall Paul: For that I would say five out of five.
GetHuman: And finally- any advice for other Radio Shack customers?
~Tall Paul: Call them early in the day or late. Don't forget any personal or account information you might need for Radio Shack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tall Paul taken from his Radio Shack customer service problem that occurred on November 4th, 2017.