Radisson Hotels: After callingand told it was "on the way", Wait...
A Radisson Hotels customer review by GetHuman user ~Earl Johnson from November 5th, 2017
Background on ~Earl Johnson's case
GetHuman: ~Earl Johnson - can you tell our other Radisson Hotels customers when your case took place?
~Earl Johnson: Yes I can. It was morning, on October 30th.
GetHuman: Did you reach out to Radisson Hotels, and if so, how?
GetHuman: And which of these common Radisson Hotels customer issues best describes the reason you wanted to talk to them?
(Shows ~Earl Johnson a list of common Radisson Hotels problems)
~Earl Johnson: "Loyalty program" was why I was trying to call.
~Earl Johnson's review of Radisson Hotels customer service
GetHuman: So how would you sum up your experience for GetHuman's Radisson Hotels customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Earl Johnson: After callingand told it was "on the way", Waited ** min, ** sec in cold for their shuttle bus while Double Tree came by * times, Marriott twice, etc. A*C never worked correctly.
GetHuman: Let's quantify your experience contacting Radisson Hotels. On a scale of 1 to 5, how easy is it go get help on a Radisson Hotels problem?
~Earl Johnson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Earl Johnson: I'd give them a one out of five on communication.
GetHuman: And what about Radisson Hotels's ability to quickly and effectively address your problem?
~Earl Johnson: For that I would say two out of five.
GetHuman: And finally- any advice for other Radisson Hotels customers?
~Earl Johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Radisson Hotels to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Earl Johnson taken from his Radisson Hotels customer service problem that occurred on October 30th, 2017.
Radisson Hotels
2.00 of 5 stars | 2 reviews
~Earl Johnson's Radisson Hotels Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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