Radisson Hotels: Our room was disgusting, black mold all over in...
A Radisson Hotels customer review by GetHuman user ~Betsywats from November 17th, 2017
Background on ~Betsywats's case
GetHuman: ~Betsywats - can you tell our other Radisson Hotels customers when your case took place?
~Betsywats: Yup. It was evening, on November 7th.
GetHuman: Did you reach out to Radisson Hotels, and if so, how?
GetHuman: And which of these common Radisson Hotels customer issues best describes the reason you wanted to talk to them?
(Shows ~Betsywats a list of common Radisson Hotels problems)
~Betsywats: "Cancel booking" was why I was trying to call.
~Betsywats's review of Radisson Hotels customer service
GetHuman: So how would you sum up your experience for GetHuman's Radisson Hotels customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betsywats: Our room was disgusting, black mold all over in the shower , toilet leaked, big stains on ceiling right above pillow, updated in the **'s
GetHuman: Let's quantify your experience contacting Radisson Hotels. On a scale of 1 to 5, how easy is it go get help on a Radisson Hotels problem?
~Betsywats: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betsywats: I'd give them a three out of five on communication.
GetHuman: And what about Radisson Hotels's ability to quickly and effectively address your problem?
~Betsywats: For that I would say two out of five.
GetHuman: And finally- any advice for other Radisson Hotels customers?
~Betsywats: Call them early in the day or late. Don't forget any personal or account information you might need for Radisson Hotels to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betsywats taken from his Radisson Hotels customer service problem that occurred on November 7th, 2017.
Radisson Hotels
2.00 of 5 stars | 2 reviews
~Betsywats's Radisson Hotels Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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