ReachOut Wireless: I been on line for over * hr. e-mailed * times...
A ReachOut Wireless customer review by GetHuman user ~lawrence larsen from November 19th, 2017
Background on ~lawrence larsen's case
GetHuman: ~lawrence larsen - can you tell our other ReachOut Wireless customers when your case took place?
~lawrence larsen: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~lawrence larsen a list of common ReachOut Wireless problems)
~lawrence larsen: "Update account information" was why I was trying to call.
~lawrence larsen's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lawrence larsen: I been on line for over * hr. e-mailed * times been on phone *** calls ahead of me I would like a reply back Lawrence larsen
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~lawrence larsen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lawrence larsen: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~lawrence larsen: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~lawrence larsen: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lawrence larsen taken from his ReachOut Wireless customer service problem that occurred on November 13th, 2017.