ReachOut Wireless: Reachoutwireless is so bad there are not being...
A ReachOut Wireless customer review by GetHuman user ~jeffs from November 20th, 2017
Background on ~jeffs's case
GetHuman: ~jeffs - can you tell our other ReachOut Wireless customers when your case took place?
~jeffs: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~jeffs a list of common ReachOut Wireless problems)
~jeffs: "Update account information" was why I was trying to call.
~jeffs's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeffs: Reachoutwireless is so bad there are not being truthful when they don't hang up on you after yo wait ** minutes to hour.I think we should all file complaints will the government and ask they be removed from this government program they have also been cheating me I know for sure out my minutes there is no excuse for a company to operate like this we should also fole suit with the F.C.C and a complaint with the B.B.B.Jeffrey Shepherd jefs***@Gmail.com
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~jeffs: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeffs: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~jeffs: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~jeffs: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeffs taken from his ReachOut Wireless customer service problem that occurred on November 17th, 2017.