ReachOut Wireless: Tired of that * minutes recorder saying that I...
A ReachOut Wireless customer review by GetHuman user ~Can not get thru from November 20th, 2017
Background on ~Can not get thru's case
GetHuman: ~Can not get thru - can you tell our other ReachOut Wireless customers when your case took place?
~Can not get thru: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Can not get thru a list of common ReachOut Wireless problems)
~Can not get thru: "Setup service" was why I was trying to call.
~Can not get thru's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Can not get thru: Tired of that * minutes recorder saying that I have no minutes. I bought unlimited minutes two days ago,still no service. Reachout cut me off. We may need to contact BBB. This is the *rd month that this have happen to me. Something is not adding up with this companey.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Can not get thru: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Can not get thru: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Can not get thru: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Can not get thru: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Can not get thru taken from his ReachOut Wireless customer service problem that occurred on November 12th, 2017.