ReachOut Wireless: being caller ** out of *** waiting is to much t...
A ReachOut Wireless customer review by GetHuman user ~tired of the game from November 21st, 2017
Background on ~tired of the game's case
GetHuman: ~tired of the game - can you tell our other ReachOut Wireless customers when your case took place?
~tired of the game: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~tired of the game a list of common ReachOut Wireless problems)
~tired of the game: "Complaint" was why I was trying to call.
~tired of the game's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tired of the game: being caller ** out of *** waiting is to much to wait for. an hour waiting because they refuse to hire more people we all should move on.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~tired of the game: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tired of the game: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~tired of the game: For that I would say two out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~tired of the game: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tired of the game taken from his ReachOut Wireless customer service problem that occurred on November 16th, 2017.